Print set 1 · Facilitator singles · 1× each

Print this page once — you'll get one copy of each facilitator-only document, back-to-back. No copy-count needed at the printer (default 1).

Contains: Sign-in sheet · Emergency contacts · Catering brief · Run sheet · Agenda.

Cohort 1 · 2026 · Session 7 of 8

Sign-in sheet

Thursday 2 July 2026 · 11:00–13:00 · Akaltye Room, Desert Knowledge Australia

Date

Thursday 2 July 2026

Time

11:00–13:00

Venue

DKA, 475 South Stuart Hwy

Facilitators

Metia · Mandy · Lukas

Participant sign-in

Each participant signs in on arrival. If a participant can't sign independently, their support worker or coordinator countersigns. Photo permission column — tick Y only if a signed photo permission form has been collected for that person today.

#	Name	Org
1	Andy Harris	Eunoia Lane
2	Brandon Williams	Joyful Souls
3	Caleb McMillan	Joyful Souls
4	Chamieka Brown	WoSSCA
5	Graham Wilfred	Waltja
6	Hosea Crafter	Saltbush
7	Jordan Sumner (Jordy)	Joyful Souls
8	Keyanna Williams	CoLab
9	Michael Wallace	Joyful Souls
10	Mikaela Brown	WoSSCA
11	Mona Teamay	CoLab
12	Petra Haines	CoLab

Support workers attending today

For every support worker who attends the session: name, organisation, phone, and whether you've collected a signed photo permission form for them today. Leave rows blank if not needed.

#	Name	Organisation	Phone	Photo form	Signature
1
2
3
4
5
6
7
8

Facilitators & visitors

Dietary, medical and safety information for catering and facilitator reference lives on the catering brief and emergency contacts sheets — not here, for privacy.

Cohort 1 · 2026 · Session 7 of 8 · Facilitator pocket

Emergency contacts

Thursday 2 July 2026 · 11:00–13:00 · Akaltye Room, Desert Knowledge Australia. Confidential — facilitator use only.

Quick dial — emergency

Emergency

000

DAS office

(08) 8953 1422

Lukas mobile

0409 924 058

DKA reception

(08) 8959 6000

Venue

Akaltye Room, Desert Knowledge Australia
475 South Stuart Hwy, Alice Springs NT 0870

If evacuation

Hosea Crafter

Saltbush Social Enterprises

Primary day-of

Tony (carer)

0400 365 551

Backup

Josh Alone (Saltbush)

0498 883 489

Jordan Sumner (Jordy)

Joyful Souls Support

Primary day-of

Stacey Phoenix (Joyful Souls)

0451 645 347

Coordinator

Stacey Phoenix

0451 645 347

admin@joyfulsouls.com.au

Medical alert Nut allergy — Strict nut-free room. Confirm EpiPen with Stacey. Cross-check every food item.

Keyanna Williams

CoLab Disability Solutions

Primary day-of

William Boaza (CoLab)

0428 015 505

Backup

KP Services

0403 574 249

Medical alert 24/7 oxygen — Calm room, regular breaks, flexible pacing, 1:1 support

Michael Wallace

Joyful Souls Support

Primary day-of

Stacey Phoenix (Joyful Souls)

0451 645 347

Coordinator

Stacey Phoenix

0451 645 347

admin@joyfulsouls.com.au

Mikaela Brown

WoSSCA

Primary day-of

Claire Cushnan (WoSSCA)

0401 810 190

Coordinator

Claire Cushnan

0401 810 190

claire.cushnan@wossca.org.au

Mona Teamay

CoLab Disability Solutions

Primary day-of

David Parker (CoLab)

0474 888 790

Coordinator

David Parker

0474 888 790

david@colab-ds.com.au

Medical alert Eligibility query · IDDSI 4 / IDDSI 3 — David ticked NO to intellectual disability on EOI — confirm cohort fit with David Parker / Pureed food only, moderately thick fluids. Catering must accommodate or SW brings food.

Petra Haines

CoLab Disability Solutions

Primary day-of

Codie (CoLab)

0447 216 393

Coordinator

Codie

0447 216 393

codie@colab-ds.com.au

Day-of escalation tree

Medical event (allergic reaction, breathing, fall): Call 000 first. Mandy or Metia stays with the participant. Lukas calls primary contact + DAS office. Document on incident form within 24 hours.
Behavioural distress / walkout: Mandy or Metia follows after a beat. Quiet check-in outside the room. If escalation needed, call primary contact. Don't return participant to room without consent.
Transport no-show (Keyanna): Call KP Services 0403 574 249. If unreachable, call Wil Boaza at CoLab. Don't wait past 11:15 — get session moving and update Keyanna by phone when transport sorted.
Photo without consent risk: If anyone in the room photographs a participant whose form isn't signed, ask politely for the photo to be deleted. Note in debrief.
Critical incident (any safety issue you can't handle alone): Lukas mobile 0409 924 058. If unreachable, DAS office (08) 8953 1422.

Cohort 1 · 2026 · Session 7 of 8 · Catering brief

What we need on the table.

Thursday 2 July 2026 · Morning tea + light lunch at 11:50. Akaltye Room, Desert Knowledge Australia.

Headcount

24 people

Caterer

TreatMe Good

Service window

11:50–12:30

Set up by

12:00 sharp

Headcount breakdown

12 participants + 3 facilitators + 8 support workers + 1 carer = 24 people.

Critical safety alerts — read first

Allergen — strict

Nut-free room. One participant (Jordan / Jordy Sumner) has a confirmed nut allergy per dietician. No nuts, nut oils, nut butters, nut traces, "may contain" warnings, or shared-line products. Cross-check every label. EpiPen on site with support worker.

Texture-modified diet

Mona Teamay — IDDSI Level 4 (pureed) food only, IDDSI Level 3 (moderately thick) fluids only. Either: (a) caterer provides one compliant plate + drink, or (b) Mona's support worker brings food and we provide the table setting + cutlery. Confirm with David Parker (CoLab) at 0474 888 790 before quoting.

Full dietary flags

Participant	Dietary	What this means at the table
Brandon Williams	Reminder to stop eating when full	Prone to overeating. SW will gently cue when full.
Caleb McMillan	Food must be cut small	Food cut into small pieces (texture, not allergy). SW operates.
Jordan Sumner (Jordy)	Critical NUT ALLERGY — strict, per dietician	No nuts. Check every label. EpiPen with SW.
Michael Wallace	Encourage to eat	May forget to eat. Gentle reminder during the catering window.
Mona Teamay	Critical IDDSI Level 4 (pureed food) / IDDSI Level 3 (moderately thick fluids)	IDDSI 4 pureed food, IDDSI 3 thickened fluids. SW may bring food.

Cohort 1 · 2026 · Session 7 of 8 · Run sheet

Professional Skills

Two hours. The minute-by-minute facilitator script for M10.

Date

Thursday 2 July 2026

Time

11:00–13:00

Venue

DKA, 475 South Stuart Hwy

Facilitators

Metia (lead) · Mandy (co-fac)

Session purpose · three things to land

People meet the professional-skills menu and vote on what matters to them - the cohort steers the emphasis, not the curriculum. M10 is a menu, not a course.
People practise listening two ways — sorting behaviours on the traffic-light A3 and making their own drawing set.
People pick 2-3 speaking-up cards AND the chair-prompt cards that put meeting language in their pocket — speaking up and chairing a meeting — and see the parts of an email they can reuse for any email they'll ever send.
Mandy holds visible space as a leader-with-lived-experience - she shares a skill she's still learning, models the first card, and closes the session. Co-fac integration is the spine of this module.

The unspoken fourth one: the cohort leaves believing professional skills are things you practise, not things you're born with. That's the only one that matters in the long run.

M10 was never designed as a single session - it's a menu woven across weeks. The win condition is each person leaving with one or two skills they CHOSE and a take-home they'll actually try, not coverage of all ten sub-topics. If the vote pulls hard toward one block, give it the time: drop the email walkthrough first, then trim CARDS to one pair round. Protect Mandy-shares-first (slide 5 - 'the most important minute of the slot') and the listening block. We're not certifying anything, and we're not pronouncing on what's right - different families, workplaces and Country have different norms.

Pre-session prep

Two days out · Tue 30 June

OwnerAlignment meeting

Walk through this recomposed run sheet with Metia + Mandy - confirm standalone delivery vs redistributing blocks into S5/S6 per the weaving guide (this is the decision point)
Lock Mandy's slide-5 share - one professional skill she had to learn, one she's still learning. Concrete example each, rehearsed not improvised
Lock Mandy's model CARDS stem - worksheet suggests card 8 ('I see what you are saying, but I think something different') but it's her pick
Mandy confirms whether the two NEW cards stay in the pack - card 9 (inviting someone in) + card 10 (slow down) are DAS additions; if she cuts them, the original 8 stand alone
Mandy's call: her photo vs generic 'co-fac speaks' icon on slide 5
Agree the vote-day answer if hygiene or clothes win the cohort vote - those A3s are pending PWID review (CRR-020 / CRR-021), the in-room line is 'that one's coming - we're getting the pictures right first'. NEVER improvise the visuals
Decide who reads the Acknowledgement - CRR-001 holding wording, read the locked interim version, don't improvise
Brief on participant flags from the S6 debrief - anyone having a hard week
Confirm venue + assembly point (Akaltye Room / DKA if the pattern holds) + toilets day-of

Day before · Wed 1 July

OwnerLukas + Metia

Print Learning Topics A3 (the menu) x 7 - one per pair + spares - PLUS take-home copies x 12
Print What is good active listening A3 x 5 (one per pair) + laminated listening card packs (~20 cards per pack)
Print the 3 category cards: Supportive listening / Not sure / Unsupportive listening
Blank cards + paper + textas for the drawing variant - the source photo set is NOT in the kit (pending review - CRR-022)
Print + laminate chair prompt card sets x 12 (6 cards per set, or Mandy's post-review set) + blank spare cards for own-words versions (relocated from S8; pending review - CRR-023)
CARDS sentence-stem sets x 12 (laminated, one set per participant to keep)
Print email template handout x 12 + Easy Read picture-variant spares
Do NOT print the hygiene A3 or professional clothes A3 - pending PWID menu-of-options review (CRR-020 / CRR-021). They are not in this session
Print per-session (traffic light) feedback forms x 12 + SW feedback forms x 6
Charge laptop + projector + phones; confirm caterer headcount
15-min huddle - last walk-through

Day of · Thu 2 July, 10:00 arrival

OwnerAll

Set room - horseshoe facing wall
Stick Group Agreement (from S1) on wall
Load M10 intro deck - it's the first-pass pptx (purple-bar placeholders instead of burst devices); that's expected, don't troubleshoot it
Stage materials in activity order: menu A3s + traffic light cards first, then listening A3s + card packs + category cards + drawing supplies, then CARDS sets, chair prompt card sets, email templates
Flipchart + butcher's paper ready for the vote capture and the speaking-up + chair-prompt practice
Tea / coffee station + catering for ~12:00
30-min huddle Metia + Mandy - re-confirm Mandy's slide-5 share and her model card

Minute by minute

11:00–11:06 6 min Welcome back + AcknowledgementStandard session open · the M10 extension deck has no Acknowledgement slide - we carry it ourselves Lead: Mandy (welcome) + agreed reader (Acknowledgement)
S7 deck slides 1–3 (cover up on entry · welcome back · Acknowledgement)

Mandy welcomes the room back. Short. Acknowledgement - read the agreed holding wording. Don't paraphrase, don't improvise. CRR-001 wording is still PENDING Lhere Artepe - read the locked interim version. Then the bridge: 'Today is one topic - professional skills. Skills you can pick up and put down. You choose what you want to work on.' 30-second go-round optional: 'One thing since we last met.' Mandy goes first. Pass is fine.

Watch: Anyone visibly flat or distressed on entry - quiet check-in. This is the second-to-last group session; if the program-is-ending feeling surfaces, name it lightly and keep moving - the close handles next steps.

11:06–11:11 5 min HousekeepingStandard run-through · Toilets + Assembly + Cards + Food Lead: Metia
S7 deck slide 4 (housekeeping)

Walk the room through quickly: - Toilets - point them out (confirm layout at alignment). - Assembly point - confirmed location + backup. - Phones - silent please; step out if you need a call. - Photos - only if Photo OK ticked. They can change their mind any time. - Coloured cards - refresher: green = good / yes, yellow = not sure / need a moment, red = no / need to stop. The refresher matters extra today - the vote and every sort in this session runs on these cards. - Food - lunch around 12:00. ~5 minutes max. Don't drone.

Watch: Anyone looking lost at housekeeping - Mandy grounds it with a one-line story about when she's used the yellow card.

11:11–11:18 7 min Why professional skillsM10 intro deck first run - full 7-slide version today Lead: Metia (Mandy adds the line that matters)
S7 deck slides 5–7 (today's plan · Module 10 break · why this)

Framing, slow: 'Leaders go to meetings. Leaders write emails. Leaders show up.' 'These are skills you can practise and get better at. You don't have to do all of them. Pick what matters to you.' Recomposition note: the deck's woven line ('some weeks we'll spend 30 minutes on one of these') doesn't fit today - reframe live: 'Today we get a whole session, so we'll do a few of them in one go.' Mandy's line: 'I had to learn these too. Some of them I'm still learning.' What this is NOT: not a training course, we're not certifying anything. Not a judgement - we name what some workplaces expect, we don't pronounce on what's right.

Watch: Keep it to 7 min - the deck is a menu + framing deck by design, the activities are the work.

11:18–11:30 12 min The menu - what do YOU want to work on?From M10 deck slide 3 + Learning Topics A3 · traffic-light vote Lead: Mandy runs the vote · Metia captures on flipchart
S7 deck slide 8 (the menu)

Hand out the Learning Topics A3 - one per pair. Mandy runs the traffic-light vote item by item: green = 'yes, I want to do this one', yellow = 'maybe', red = 'skip it'. Metia captures on the flipchart. Recomposed purpose: in the woven design this vote picked sub-topics for the following weeks. As a standalone session the vote does three things instead - it steers TODAY's emphasis (more time where the green is), it flags what to fold into next session (speaking up + listening in meetings bridge straight into S8's Meetings module), and it names what people want to chase after the program ends. 'We won't do all of these. Nobody does. We'll do a few today, properly.' If hygiene or professional clothes get strong green: 'That one's coming - we're getting the pictures right with Mandy and the review group first.' (Pending review - CRR-020 / CRR-021. Do not improvise those visuals today.) Each participant takes a menu copy home at the close - tick the ones to come back to outside the program.

Watch: Don't let the vote sprawl - it's a steer, not a negotiation. If the room is shy, drop the formal vote and have a chat: 'What two of these would you most like to look at?'

11:30–11:35 5 min How we'll do it + Mandy goes firstM10 deck slides 4–5 · the pivot moment of the module Lead: Metia (slide 4, quick) · Mandy (slide 5 - lead stays quiet)
S7 deck slides 9–10 (how we'll do it · Mandy goes first)

Slide 4, fast: in the room - an A3 to look at together, a worksheet or card sort, pair work or whole-group chat. Outside the room - a handout home, practise it once, tell us how it went. Mandy's line: 'We won't read big slabs of text. We'll do something with our hands. That's how I learn this stuff.' Then slide 5 - Mandy goes first. She names ONE professional skill she's good at and ONE she's still working on. Concrete example each. Her own words, pre-arranged at alignment. Lead stays quiet here. Per the M10 run sheet: 'This is the most important minute of the slot. Don't skip it.'

Watch: Mandy's share is rehearsed, not improvised. If she's unwell today, Metia carries the framing and the share is rescheduled rather than dropped - acknowledge briefly, don't make a thing of it.

11:35–12:00 25 min Active listening - card sort + cohort drawingsFrom M10 active listening A3 + supportive/unsupportive activity · drawing variant runs (pending review - CRR-022) Lead: Both walk the room · Mandy sits with anyone unsure
S7 deck slide 11 (listening activity) stays up

Part 1 - A3 traffic-light sort (~12 min): listening cards face-down beside the A3. Each participant picks one in turn, reads it aloud, decides green / yellow / red, places it. Yellow is a real answer - 'yellow is the answer for I dunno yet.' The eye-contact card ('Looking towards a person when they are talking') is pending cultural review (pending review - CRR-019): if anyone says it doesn't fit for their family or community, accept it, move it to yellow, don't pronounce one way right. 'Different families and Country have different ways of showing respect. What we're showing is what some workplaces expect - you've got two ways to listen, and you pick based on who you're with.' Capture the moment for the debrief. Part 2 - cohort drawing set (~8 min): each participant draws one face or posture showing supportive listening, one showing unsupportive. Sort the cohort's OWN drawings onto the three category cards (Supportive / Not sure / Unsupportive). We are NOT using the source photo set (pending review - CRR-022, permissions unsourced) - the drawings are the cohort's keepsake and the stronger version of the activity anyway. Part 3 - reflection (~5 min): Which red-zone behaviour have you done? (We've all done some.) Which green-zone one are you good at? Which will you practise? Then bridge to the afternoon: after lunch we move from listening to speaking up and chairing a meeting.

Watch: Co-fac speaks first on 'how would it feel if someone listened to you like this'. Don't let the sort become a judgement of anyone in the room. Capture any norm-difference moments for the Cultural Review Register - that's evidence the CRR-019 review needs.

12:00–12:15 15 min Lunch + breakCatering on at ~12:00 · facilitators off duty Lead: All
S7 deck slide 12 (lunch), or blank screen

Short break. Facilitators eat too - the cohort needs to see Mandy + Metia + Lukas relax in the room, not work it. Metia can do a soft 'you OK?' check-in with anyone who flagged during the listening sort - no agenda. Lukas during the break: collect the cohort drawings carefully (keepsake), reset for the afternoon - flipchart ready for the speaking-up + chair-prompt practice, CARDS packs and chair-prompt card sets out of the box, email templates stacked.

Watch: Watch dietary flags per participant pack. Don't debrief anyone over lunch - just check warmth.

12:15–12:30 15 min Things leaders can say - speaking up cardsFrom M10 CARDS · 10 sentence stems · pair practice · bridges into S8 Meetings Lead: Mandy (models her card first) · Metia sets up the fake meeting
S7 deck slide 13 (speaking up)

Lay all 10 cards face-up on the table. Mandy models hers first - the worksheet suggests card 8: 'I see what you are saying, but I think something different.' Her words: 'It's the one that helps me disagree without it feeling like a fight.' Each participant picks 2-3 cards that feel most useful to them. Pair up. The room becomes a fake meeting around the table - each person tries one of their cards out loud, in their normal voice. Swap pairs if time. Whole-cohort close: which card was hardest? Which was easiest? Honest answers, not 'right' answers. Cards 9 (inviting someone in - 'I'd like to hear what [name] thinks') and 10 (asking for a slow-down) are the DAS additions - card 10 bridges straight into the chair prompts we do next. If Mandy cut either at alignment, run with the original 8. Take-home: each participant keeps their chosen cards - laminated, one set each. Goal: use one in a real meeting before PATH Plan day.

Watch: Normal voice is the point - nobody performs. Bored fast-finishers become the card-reader or the fake meeting's chair, or share a real story: 'Tell us about a time you spoke up at a meeting.' 'I already know this' - genuine: let them lead, pair them with someone newer. Performative: 'This room has a lot of experience. Let's hear what you do.'

12:30–12:45 15 min Chair prompt cards - keeping a meeting on trackFrom M12 chair prompt set · relocated from S8 · sits beside the speaking-up cards (pending review — CRR-023) Lead: Metia reads · Mandy gives the lived lines
S7 deck slide 14 (chair prompts)

Lay all 6 cards face-up on the table. Read each one out loud as a group - when would you use this? Has anyone used something like it before? The six situations: everyone's talking at once · the meeting goes too fast · someone hasn't been heard · the meeting's wandering · you don't agree · you need a pause. Mandy's lived lines (hers, pre-agreed): 'I use the first one a lot - Excuse me, it feels like... is the one that helps me step in without it being a fight.' And: 'Card 2 is the one I had to learn. I used to nod along when meetings went too fast, and then I'd be lost. Now I just say it.' Language note (pending review — CRR-023): the formal stems - 'Excuse me...' - may not fit every CA setting; in some informal settings 'Hang on a sec' works better. These are borrow-words, not the only words. Offer the menu, accept reworded versions, and put blank cards out for anyone who wants their own wording. If Mandy's softening pass landed before today, use her wordings on the printed set. PAIR PRACTICE — Each participant picks 2 cards that feel useful to them. Pair up. We set up a fake conversation around the table - pretend the room is a real meeting - and each person uses one of their cards out loud, naturally. Mandy models the kind tone FIRST, before the pairs start: same words said sharply land badly. 'Listen to the difference - same words, different tone.' Mandy walks the room, partners with anyone solo or stuck, scribes for anyone whose literacy needs it - rewriting a stem in the participant's own words on a blank card is a win, not a workaround (and another data point for the CRR-023 review). 2026-06-25: relocated from S8 so all the meeting language (speaking up + chairing) sits together in S7. The cohort brings these cards to S8 next week (the mock meeting) and to their PATH Plan day.

Watch: Nobody gets made to say a stem that doesn't sound like them. Capture any reworded versions the room produces - they feed the CRR-023 review. A sharp or aggressive delivery in pair practice - don't shame. Mandy models the kind tone again: 'Same words, but listen to the difference - Excuse me, it feels like... said gently.' Pair them with Mandy for round 2 if needed.

12:45–12:54 9 min Writing an email - the partsFrom M10 email template · walkthrough only - the fill-in goes home Lead: Metia (walkthrough) · Mandy (the line that lands)
S7 deck slide 15 (writing an email)

Walk the annotated mock-up, naming each part: TO (who it's going to) - SUBJECT (one line on what it's about) - GREETING (their name) - BODY (the message, short, two or three paragraphs is plenty) - SIGN-OFF (thanks + your name) - YOUR DETAILS (optional). Mandy's line: 'I write emails. They scared me at first. The thing that helps me is - same parts every time. Once you know the parts, you can write any email.' Hand out the template: 'Pick someone you'd actually email this week - your support coordinator, your NDIA planner, your favourite worker at DAS, your auntie. Fill it in at home. Send it tomorrow.' The phone box at the bottom of the sheet - name it, don't run it: 'There's a three-line phone script down the bottom if calls are more your thing.' The practice call is held over - phone is optional and never pushed.

Watch: Literacy struggle - co-fac scribes, the Easy Read picture version goes home instead, no fuss made. Some participants prefer in-person to phone, especially with elders or formal contacts - the phone box is optional, don't push it.

12:54–13:00 6 min Wrap-up + take-homes + see youM10 deck slide 7 · co-fac leads the close Lead: Mandy (Metia supports)
S7 deck slides 16–18 (wrap-up · next session · back cover)

Slide 7 - fill in live: 'Today we covered: listening, speaking up, chairing a meeting, and the parts of an email.' 'Take the handouts home. Try ONE thing before next week. Tell us how it went.' Per-session feedback (traffic light) forms - 2 min, collect at the door. SW feedback forms to any support workers attending - drop back or email peersupport@das.org.au. 'Next session is the last group session - Thursday 9 July. Topic is Meetings. Bring your speaking-up and chair cards - you'll use them in a real practice meeting.' Mandy thanks each person individually by name as they leave. This is the most important moment of the wrap-up.

Watch: Don't run over 13:00 - people have transport booked. Make sure everyone leaves with: their 2-3 speaking-up cards, their chair prompt cards, the email template, and a Learning Topics menu copy.

Mandy's choices to lock at alignment

Choice	Options
Slide-5 share - one skill she had to learn + one she's still learning	Her own picks, concrete example each (e.g. listening / being on time / getting ready vs speaking up when she disagrees / paperwork). Rehearsed not improvised - locked at Tue 30 June alignment.
Her model CARDS stem	Worksheet suggests card 8 (disagreeing politely) - her pick at alignment
Cards 9 + 10 - keep or cut	The two DAS additions (inviting someone in / slow down) are hers to confirm; if cut, the original 8 stand alone
Photo vs generic icon on slide 5	Her photo / generic 'co-fac speaks' icon - per her consent, her call at alignment
Her listening moment (opens the sort)	One time someone listened well to her + one time they didn't - what it felt like. One sentence each.
If unwell mid-session (like S1)	Steps out - Metia + Lukas continue. Acknowledge briefly: 'Mandy's having a rest, back next week.' Reschedule her slide-5 share rather than drop it - it's the pivot of the module.

Participant flags · keep in your back pocket

Participant	Flag
Brandon Williams	Hard of hearing Hard of hearing. Quiet, communicates more when safe. Needs help with spelling and reading. Loves food — remind when enough is enough.
Hosea Crafter	Contact via Tony (carer) No personal phone. Primary contact is his carer Tony · 0400 365 551. Tony will transport him to and from each session.
Jordan Sumner (Jordy)	Nut allergy Needs 30 sec processing time before he answers — be patient. Two support workers attending. STRICT nut-free diet per dietician.
Keyanna Williams	24/7 oxygenKP Services pickup 24/7 oxygen. Fatigues easily — calm room, regular breaks, flexible pacing. Simple, repeated communication. Structured routine, limited choices, 1:1 support. KP Services transport · 0403 574 249.
Michael Wallace	Hard of hearing Hard of hearing. Needs reminders to focus and to eat.
Mona Teamay	Eligibility queryIDDSI 4 / IDDSI 3 AAC (Eye Gaze). Pureed food (IDDSI Level 4), moderately thick fluids (IDDSI Level 3). EOI ticked NO to intellectual/learning disability — confirm eligibility with David.
Petra Haines	KWS / Auslan + whiteboard Uses KWS and Auslan; adapts via writing and whiteboard, plus animated expression. Keep communication simple. Has a current behaviour support plan — request from Codie.

Anticipated tricky moments

Eye-contact card pushback A participant says looking at the speaker is rude in their family - e.g. with Elders or across gender. They're right and it matters. Accept it, move the card to yellow ('depends'), don't pronounce one way right: 'You've got two ways to listen, and you pick based on who you're with.' Capture the moment in debrief notes for the Cultural Review Register (pending review - CRR-019).

The vote lands hard on hygiene or professional clothes Those A3s are pending PWID menu-of-options review (CRR-020 / CRR-021) and are NOT in today's kit. The line: 'Good pick - that one's coming. We're getting the pictures right with Mandy and the review group first.' Never improvise the visuals or freelance the topic from memory - that's the review's call, not ours.

"I never go to meetings" 'What about a meeting at the doctor's? Or a family meeting? Or a sit-down at the art centre?' Most participants go to more meetings than they think - just not under the label 'meeting'.

"They go too fast and I can't follow" 'That's not your fault. That's the meeting's fault.' Permission to slow the meeting down is the lesson. Card 10 helps - and the chair prompts we do straight after go further: 'Can we slow down a bit? I want to follow.'

A participant pushes back on a 'right' way 'That's fair. We're not saying one way is right. We're showing what some workplaces expect, so you can pick what works for you. Different families do this differently. Different workplaces do this differently. You decide.'

Email block surfaces literacy struggle Co-fac scribes for anyone who needs it - that's part of the role. The take-home for a participant with low literacy is the Easy Read picture version, not the text version. No fuss, no spotlight.

A participant nails an activity in 5 min and is bored Make them the card-reader, scribe, or the fake meeting's chair for the rest of the block. Or invite a real story: 'Tell us about a time you used this at work.'

"I already know this" Genuine - let them lead. Pair them with someone newer, ask them to share an example. Performative - name it gently: 'This room has a lot of experience. Let's hear what you do.'

A participant doesn't want to do a block Don't force it. Quietly offer the worksheet to take home, or pair them with their support worker or Mandy. If 3+ participants aren't engaging, that's a signal - wrap the block early and move to the next one (no host module to pivot back to in the standalone reading; the next block is the pivot).

A participant shares cultural framing Country, kinship, Sorry Business, avoidance norms surfacing in the listening sort or anywhere else. Listen and reflect what they said. Don't correct, don't expand, don't probe with 'tell me more'. Note in debrief. Per the CRR-011 / CRR-012 pattern.

Tech failure (deck won't load) Plan B is paper. The deck is a menu + framing deck - every activity runs off A3s, cards and the flipchart, none of it needs projection. Read the slide content from the printed spec. Don't lose 10 minutes troubleshooting (the purple-bar placeholders are normal, not a fault).

A participant uses a chair prompt sharply / aggressively in pair practice Don't shame. Mandy models the kind tone again: 'Same words, but listen to the difference - Excuse me, it feels like... said gently.' Pair them with Mandy for round 2 if needed.

A chair prompt lands too formal for someone's world (pending review — CRR-023) 'Excuse me' works in a CA committee meeting; in some informal family settings it sounds wrong. Accept the participant's reworded version - write it on a blank card, that's their card now. Capture the rewording for the CRR-023 review. Don't author new wordings ourselves.

End-of-session checklist

Every participant leaves with: their 2-3 speaking-up cards, their chair prompt cards, the email template, a Learning Topics menu copy
Vote flipchart photographed - feeds S8 (M12) emphasis and the post-program follow-up list
Cohort listening drawings + category cards collected - ask the room whether the drawings stay with the kit as the cohort set or go home
A3s + laminated card packs back in the materials box for re-use
Any eye-contact / norm-difference moments from the listening sort captured in debrief notes for the Cultural Review Register (CRR-019 evidence)
Per-session (traffic light) feedback forms collected; any RED faces flagged for follow-up within 24h
SW feedback forms collected or photographed if going home with the SW
Anyone who named a real upcoming meeting (NDIS plan review, planning meeting) noted - offer a 1-on-1 prep catch-up before it
Co-fac debrief (15 min, paid time) - what worked, cultural flags, whether cards 9/10 earned their place
Trello + participant tracker updated - which sub-topics were covered, which the vote held over, who took which cards, follow-ups owed
Same-day SMS / email follow-up - 'try one thing before next week' + S8 reminder: last group session, bring your cards

Cohort 1 · 2026 · Session 7 of 8 · Agenda

Professional Skills

Thursday 2 July 2026 · 11:00–13:00 · Akaltye Room, Desert Knowledge Australia

Modules

M10

Lead

Metia

Co-fac

Mandy

In room

Lukas

Timeline

Time	What	Who leads
11:00–11:06 6 min	Welcome back + Acknowledgement Standard session open · the M10 extension deck has no Acknowledgement slide - we carry it ourselves	Mandy (welcome) + agreed reader (Acknowledgement)
11:06–11:11 5 min	Housekeeping Standard run-through · Toilets + Assembly + Cards + Food	Metia
11:11–11:18 7 min	Why professional skills M10 intro deck first run - full 7-slide version today	Metia (Mandy adds the line that matters)
11:18–11:30 12 min	The menu - what do YOU want to work on? From M10 deck slide 3 + Learning Topics A3 · traffic-light vote	Mandy runs the vote · Metia captures on flipchart
11:30–11:35 5 min	How we'll do it + Mandy goes first M10 deck slides 4–5 · the pivot moment of the module	Metia (slide 4, quick) · Mandy (slide 5 - lead stays quiet)
11:35–12:00 25 min	Active listening - card sort + cohort drawings From M10 active listening A3 + supportive/unsupportive activity · drawing variant runs (pending review - CRR-022)	Both walk the room · Mandy sits with anyone unsure
12:00–12:15 15 min	Lunch + break Catering on at ~12:00 · facilitators off duty	All
12:15–12:30 15 min	Things leaders can say - speaking up cards From M10 CARDS · 10 sentence stems · pair practice · bridges into S8 Meetings	Mandy (models her card first) · Metia sets up the fake meeting
12:30–12:45 15 min	Chair prompt cards - keeping a meeting on track From M12 chair prompt set · relocated from S8 · sits beside the speaking-up cards (pending review — CRR-023)	Metia reads · Mandy gives the lived lines
12:45–12:54 9 min	Writing an email - the parts From M10 email template · walkthrough only - the fill-in goes home	Metia (walkthrough) · Mandy (the line that lands)
12:54–13:00 6 min	Wrap-up + take-homes + see you M10 deck slide 7 · co-fac leads the close	Mandy (Metia supports)

What we keep vs hold over

What we keep

Full first-run intro deck (slides 1-7) including the slide-3 traffic-light vote - the cohort-voice mechanism survives the woven-to-standalone recomposition, repurposed to steer today + S8 + post-program follow-ups
Mandy shares first (slide 5) - 'the most important minute of the slot', protected over everything except safety
Active listening block with the cohort-drawing variant - protected; the module's default first pick
Chair-prompt cards + pair practice (relocated from S8) - the speaking-up + chairing block is the meeting-language core of S7
CARDS pair practice - core co-fac territory; bridges into S8 (M12 Meetings) via card 10
Email parts walkthrough + take-home template - kept short; the fill-in is homework by design ('send it tomorrow')

Held over to next session

Good Hygiene A3 - pending PWID menu-of-options review (CRR-020); not delivered, never improvised. If the cohort votes for it, it's a post-review commitment, not a today item
Professional Clothes A3 - pending PWID menu-of-options review (CRR-021); same rule
Listening photo set (36 source images) - REPLACE disposition, commission decision deferred (CRR-022); the cohort drawing variant runs instead and is the stronger activity anyway
Phone-call practice (the email sheet's phone box) - named at the email walkthrough, not run; phone is optional and never pushed, especially with elders or formal contacts
What Are Professional Skills A3 (confidence / on-time / paperwork sub-topics) - not scheduled; available as a take-home or an S8 weave if the vote demands it
Full 30-min per-sub-topic formats compressed to 25 / 18 / 15 / 8 min to fit four blocks in one standalone session - trade-off accepted; if anything has to give on the day, drop email first, then trim CARDS to one pair round
The woven design's 'pivot back to host module' beats dropped entirely - no host module exists in the standalone reading; blocks pivot into each other instead
The 'practise it once and tell us next week' loop truncated - S8 is the last group session, so the report-back folds into the S8 open and the PATH Plan day prep

Materials needed

Laptop + projector with M10 intro deck preloaded (first-pass pptx - purple-bar placeholders are expected; do not depend on cloud)
Learning Topics A3 (the menu) x 7 - one per pair - + take-home copies x 12
What is good active listening A3 x 5 + laminated listening card packs (~20 cards per pack) - eye-contact card carries facilitator guidance (pending review - CRR-019)
Category cards x 3: Supportive listening / Not sure / Unsupportive listening (A4, large print)
Blank cards + paper + textas for the cohort drawing variant - the Inclusion NT 36-photo listening set stays OUT of the kit (pending review - CRR-022)
CARDS Things Leaders Can Say x 12 sets (laminated - participants keep their chosen cards)
Email template handout x 12 + Easy Read picture-variant spares; phone with a sample inbox optional for the on-screen demo
NOT in the kit by design: Good Hygiene A3 + Professional Clothes A3 - pending PWID menu-of-options review (CRR-020 / CRR-021); do not print, do not improvise
Traffic light cards (green / yellow / red) - 1 set per participant; flipchart / butcher's paper + fat-tip markers + blu-tac
Per-session (traffic light) feedback forms x 12 + SW feedback forms x 6
Group Agreement poster (from S1, on the wall)
Sign-in sheet, name labels, pens, water for participants
Camera (only with Photo Permission Form consent)
Catering for ~12:00 per dietary requirements - confirmed headcount day-before
First aid kit
12× chair prompt card sets (6 laminated cards per set) + blank spare cards for own-words versions (pending review — CRR-023) — relocated from S8

Participant flags + needs are on the Emergency contacts and Run sheet (facilitator-only) — kept off the agenda to keep this one scannable.

Adapted for Central Australia by DAS, in partnership with Inclusion NT under the PATH MOU 2025–26. Original curriculum © Inclusion NT.

Name	Role	Signature	Arrival
Metia Lisati	Lead facilitator
Mandy Knight	Peer co-facilitator
Lukas Blom	Programs Manager
Visitors
Visitor 1
Visitor 2